Smart Contact Center

Our all-in-one multichannel contact center solution make it easier for customers to get in touch by any way they want, whether by call or chat. It is also ideal for call centers of any size that need to monitor and control performance indicators to maximize work productivity.

Better Customer Service

The powerful assistance from virtual and real agents will allow your customers to reach the right person in minimal time.

Comprehensive Insight

All data including SLA average talk time, pickup and abandoned rate is gathered and analyzed to give you a rich source of customer intelligence.

Improved Performance

Performance statistics are available for all levels, whether agent, team or the whole company for easier decision making.

Data Access Management

Different account roles are available for you in order to limit access to statistics and data to only authorized individuals.

Greater Work Efficiency

Pop-up script before and note window after each calls allows you prepare in advance and leave notes for the next step of action.

Seamless Integration

One-of-a-kind auto Do-Not-Call Numbers filtering, Call Tracking, CRM Integration Tools and DID number in 70+ countries give you the automations and insight that truly drive your productivity.